FAQ

1. What types of phone cases does Maweyconsulting offer?

Our collection features a wide range of premium, stylish, and protective phone cases tailored to fit your lifestyle. We offer:

Shockproof & Heavy-Duty Cases: Built with dual-layer protection to absorb impacts and survive drops.
Slim & Minimalist Cases: Ultra-thin designs that protect against scratches without adding bulk.
Aesthetic & Trendy Prints: Fade-resistant, high-quality printed designs ranging from modern abstract to timeless patterns.
Clear & Anti-Yellowing Cases: Crystal-clear protection that showcases your phone’s original color.
Functional Cases: Wallet cases, card-holder slots, and MagSafe-compatible options for seamless wireless charging.

2. What shipping options are available?

We offer the following shipping methods for our U.S. customers:

Express Shipping: 3–6 business days – $20.00
Free Shipping / Free Standard Shipping: 7–14 business days – FREE (Our most popular choice!)
Standard Shipping: 7–14 business days – $10.00

Note: Delivery times are estimates provided by carriers and may vary based on your location, holidays, or peak carrier volumes.

3. How long will it take to receive my order?

Most orders are processed and packed within 1–3 business days. Once handed over to the carrier, delivery depends on your selected shipping method:

Express Shipping: 3–6 business days
Standard / Free Shipping: 7–14 business days As soon as your package leaves our facility, we will email you a tracking number so you can follow its journey.

4. Do you ship internationally?

Hiện tại chúng tôi chỉ ship trong lãnh thổ Mỹ. Chúng tôi đang nỗ lực để mở rộng quy mô giao hàng quốc tế trong tương lai gần — hãy đăng ký newsletter để nhận thông báo sớm nhất khi chúng tôi hỗ trợ ship đến quốc gia của bạn!

5. What is your return policy?

We offer a 30-day return policy, which means you have 30 days after receiving your phone case to request a return. To be eligible, your item must be unworn or unused, with tags, and in its original packaging. If your case arrives defective, damaged, or you receive the wrong model, please contact us immediately with photo evidence so we can make it right. For more details, please visit our full Return Policy page.

6. Are Maweyconsulting phone cases high-quality and protective?

Absolutely! We prioritize both style and durability. Our cases are crafted using premium materials like flexible TPU (thermoplastic polyurethane), tough polycarbonate (PC), and anti-yellowing agents. They feature raised bezels to protect your screen and camera lenses from flat surfaces, precise cutouts for easy button access, and are built to handle daily wear and tear.

7. How do I clean and care for my phone case?

Printed & TPU Cases: Wipe down gently with a soft, slightly damp microfiber cloth. You can use a drop of mild soap for stubborn stains, but avoid harsh chemicals or alcohol wipes as they might damage the printed design.
Clear Cases: Wash with lukewarm water and mild dish soap once a week to prevent the buildup of oils and dirt that cause discoloration.
Always remove your phone from the case before cleaning and let the case dry completely before putting it back on.